NEED Help?? We're currently putting together a list of Frequently Asked Questions. Many problems, we are able to solve by contacting the teacher, or the office, or tech. coaches at our school to get you the answers that you need as quickly as possible. We'll post it as soon as it is complete. In the meantime, if you have a technical issue with a device that can't be answered with a video from this page or on another tab on our website, please be as specific as possible when writing a help ticket (or let us help to write it for you). With 14 schools and over almost 7000 students, staff, and parents, as you can imagine, they are having to prioritize requests and we may be able to help you faster. Thank you so much for your continued support and helping us and your children to make this as smooth and stress-free as possible.
Device Parent/Student Handbook (click to access)
Click Here for direct access to County Videos
WCPS iPad Deployment Video (7:26):https://youtu.be/LG88-hKVygQ
Click here to learn more about your iPad keyboard
Click here for USING AND CHARGING your Logitech Crayon
Or Logitech Crayon User's Guide
iPad running slow or spinning....Try this: Close unused windows or clear browser history
Optimize your IPAD's battery, try these Battery Optimization Tips
Trying to keep your student on task during instruction, try Guided Access
1-Customize Control Center (4:11):https://www.youtube.com/watch?v=UmQhyG94pyM&feature=youtu.be
2-Accessibility for All Students (6:58):https://youtu.be/GrXFdxCvD70
3-Annotation and Markup (6:19):https://www.youtube.com/watch?v=5JbBOQ2Z__k
4-iPad Storage Options (6:48):https://www.youtube.com/watch?v=g53OVlQ3cFg
5-Safari: iPad’s Web Browser of Choice (3:44):https://www.youtube.com/watch?v=H_mU8b7VI0I
6-iPad Apps & Tools (2:01):
https://www.youtube.com/watch?v=062CUmrJlNE
7-Student App Portal (2:14):
https://youtu.be/Uw7jhbgPmhg
8-Getting Ready (7:19):
https://youtu.be/Kco-ei0VFUg